There are two types of energy in the heart of this country. One consist of love and the other consist of hate. In today’s world you see more hate than love. Hate is one of the worst types of energy a person can possess. Hate is in the news, on social media, and in the thinking and actions of others. Some people are even surrounded with a personal energy of hate. Their fragrance is hate and you can feel the negative vibe in the atmosphere. People who allow themselves to have hate in their hearts and minds, toward others, can make it difficult to live in peace.
On the other hand, love is a one of the best types of energy to have toward others. Love is like a clear blue sky and ocean. Love is welcoming and wants to see everyone win. Love allows others to help one another and considers other people’s feelings. People who allow themselves to have love in their hearts and mind, toward others, will make the world a better place. With all the hate that is going on in the world, be different and show love.
Have you ever went to a place of business and the customer service was bad? How does it make you feel when your needs are not met, your food is not prepared right or the overall customer service experience was just terrible? Most people when they receive bad service, will not return to that place of business ever again. They will also tell other people about their bad experience. Poor customer service is when a business fails to take care of their customers and they take customers for granted.
I do understand within a business it is impossible to make all customers happy, however even though you may not have helped the customer, you still can point them in the right direction. Your intention can be good and the direction you lead the customer will lead them to the help they need.
If you’re a business owner, entrepreneur, sales associate, and the way that you make your money is depended upon other people spending their money, then customer service should be extremely important to you. Without customers spending their money a business will end up on life support and eventually the business will die.
If a business can’t live without customers, then taking care of your customers should be the number one priority. The service that you give to your customers, is it one star service or five star service? There is a big difference between a one star hotel versus a five star hotel. Which hotel would you rather spend the night? If you desire to take your customer service up a notch, then consider the following point:
Take Care Of Your Customers. Ask them how they are doing today?
Exceed the expectations of you customers. Exceeding your customers expectation is when your prepared ahead of time for the things they may need.
Treat your customers like the most important person in the world. When you value someone you really treat them special. For example, if you see any person you love, respect or admire, then you will treat them differently.
Appreciate your customers. Appreciate the customers spending money with you. The customers money should never be taken for granted. Customers can feel when they are appreciated.